Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Final sale items
No returns allowed on items marked final sale.

Thank you for trusting us with your purchase of our handcrafted & natural gemstone products. We strive to always deliver the best quality; however, imperfections always exist in nature.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please document any noticeable damage to shipping carton(s) before signing for shipment. All damage claims must be submitted with photographs within 48 hours.

You can always contact us for any return question at crystallifevibrations@gmail.com.